Clinical Program Manager- ACT Program (NEW! SIGN-ON BONUS*)
The Clinical Specialist for the Assertive Community Treatment Team (ACT) will be responsible to manage and lead the ACT team in providing crisis care, case management service delivery, individual rehabilitation activities, skills building, transportation and all aspects required to help clients succeed. The incumbent will train, supervise and evaluate the multidisciplinary team in conjunction with appropriate psychiatric support to ensure service excellence and courteous, helpful, respectful, and culturally and linguistically appropriate services to program clients; and will function as a practicing clinician on the team. The Clinical Specialist/Team Lead will monitor goals and outcomes for the program, maintain accurate and secure summary information based on documentation in computer files and databases.
WHO WE ARE
Looking to make a difference? Our mission at Interim is to provide services and affordable housing to supporting members of our community with mental illness by building productive and satisfying lives in a world in which people with mental illness are able to live, work, learn and participate fully in the community. Join our team and instill hope in the community.
WHAT WE OFFER
An exceptional benefit package including; Medical/Dental/Vision/403(b) retirement plan and Life Insurance. Offers competitive vacation and sick time. Eligible for Sign-on Bonus*.
HOW TO APPLY
To learn more about Interim and to apply for this position, please go to our website at http://www.interiminc.org/employment/.
$71,000- $92,000 Annually; Exempt; Full Time.
Division Director of Programs.
Required: Master's degree in mental health or related field, plus clinical license (Licensed Clinical Social Worker, Professional Clinical Counselor, Marriage and Family Therapist, Psychologist or Registered Nurse); a minimum of two years of experience in a mental health field and program and staff or program supervision. Knowledge of psychiatric disorders and psychotropic medications.
Preferred: Knowledge of substance abuse disorders including drug and alcohol recovery principles; experience in Motivational Interviewing, Harm Reduction, Dialectical Behavioral Therapy and Cognitive Behavioral Therapy; Proficient in Outlook email correspondence and computer software’s. Knowledge of community resources. Ability to; work as a member of a team, accept supervision, maintain appropriate boundaries while working in close inter-personal relationships; learn and apply principles of social rehabilitation; organized, responsible; flexible; empathic and able to relate effectively with clients, other staff, professionals and members of the community. Knowledge of community resources.
Valid California driver's license; auto in safe operating condition; auto liability insurance; good driving record; criminal record clearance; proof of authorization to work in the United States as required by Immigration and Reform Act of 1986. Ability to work independently with minimal supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Under the supervision of the Division Director, the Clinical Specialist – Team Lead will assist with the following duties:
1. Perform 24/7 on-call coverage for crisis intervention and for staff supervision and consultation.
2. Provide culturally and linguistically appropriate recovery-oriented, trauma informed, wellness centered services.
3. Provide services with a “whatever it takes” approach, collaborating with the team to be creative in delivering services and meeting consumers “where they are” in their recovery.
4. Provide services in differing environments, such as consumers’ homes, schools, gathering places, homeless shelters, etc. including community-based outreach and engagement.
5. Seek trainings in proven systems of service delivery such as Assertive Community Treatment, motivational interviewing, co-occurring disorders, Dialectic Behavior Therapy, CBT, Harm Reduction, and ongoing discussion and education with team members that promotes a learning environment.
6. Work effectively with team members that have self-disclosed as consumers of mental health services and/or are recovering from drug or alcohol abuse.
7. Direct the day-to-day clinical operations of the Interim ACT team, including scheduling staff work hours to assure 24/7 coverage; daily team meetings and assessment planning meetings; continuously evaluate the status of clients; coordinates and plans treatment activities to ensure attention to their needs.
8. Direct and coordinate the client engagement and admission process and the treatment, rehabilitation, and support services of the program in coordination with the psychiatrist and other multidisciplinary team members.
9. Schedule admissions interview; review the initial assessment and initial treatment plan; assign appropriate staff to the individual treatment team; and provide clinical supervision for the development of the comprehensive assessment and the treatment plan for each client.
10. Conduct clinical assessments and provide direct clinical treatment, rehabilitation, and support services to clients.
11. Direct and coordinate, for each client, the comprehensive assessment of psychiatric history (e.g. onset, course and effect of illness, past treatment and responses, and risk behaviors), mental status, and diagnosis; physical and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living (e.g. self-care, living situation, nutrition, money management); and family structure and relationships.
12. Identify needs and participate in staff recruitment, interviewing, hiring, work assignments, evaluation, review, orientation and performance supervision according to work rules, regulations, and policies; schedule and implement staff orientation and training; and manage student/intern and training.
13. Motivate a team with individual competencies, such as co-occurring disorder specialist, consumer background, and employment specialties, to enhance the team’s ability to connect with and deliver recovery services to all clients.
14. Maintain appropriate ACT office space including office equipment, computer, and telephone lines. Follow and report on HIPAA regulations/violations, complete and follow-up on incident reports, maintain Medi-Cal site certification.
15. Administer the Interim ACT program budget including the requests for purchase of necessary furniture, equipment, communications devices (e.g. telephones, cellular phones), and office supplies. Assure that employees are in compliance with transportation (e.g. insurance and CDL for use of vehicles) requirements.
16. Supervise medical records management assuring maintenance of the medical record in compliance with Interim policies, Medi-Cal, and other third-party requirements; train staff on medical record requirements; regularly review client assessments, treatment plans, and progress notes written by the staff; and supervise individual staff for billing and client records mastery.
17. Carry out and document quality-assurance activities and review use of program services.
18. Develop and update program manual that includes policies and procedures and revise as necessary.
19. Initiate and maintain relationships, in coordination with other staff, with law-enforcement, other service agencies, and with informal community resources (e.g., landlords, employers).
20. Identify, assess and respond to crisis situations. Set clear limits and ensure that both clients and facility are safe.
21. Provide direct service that includes a caseload.
22. Monitor and meet program goals and outcomes including productivity standards and complete statistical reports as needed.
23. Position may be required to transport consumers.
24. Provide on call services.
25. All other duties as assigned.
Ability to: operate a motor vehicle; climb stairs; possess good communication skills; meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed. Capable of the following extended activities: standing, sitting, stooping, climbing stairs.
Capable of the following intermittent activities: lift up to 25 pounds or more and bending in the performance of infrequently performed office duties.
This job description is intended to have an accurate reflection of the qualifications and job duties, current management reserves the right to revise the job at any given time when circumstances change. This job description replaces all previous description for this position.
* Note: Sign on Bonus is ONLY for New Hires in eligible positions.
Interim, Inc. is an equal opportunity employer.
Interim Inc. is guided by the precept that in no aspect of its programs, services or employment practices shall discrimination be permitted because of race, color, national origin, gender, age, creed, religion, physical or mental disability, marital status, medical condition, pregnancy, childbirth, or related medical condition, citizen status, veteran status, military status, sexual orientation, gender identity, or other characteristic protected by state or federal law. To comply with the Americans with Disabilities Act and other applicable laws ensuring equal employment opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability, unless hardship, direct threat to health or safety, or other job-related consideration exists. Individual who feel that they have been unlawfully discriminated against because of membership in one of the protected classes should contact the following: Director of Human Resources, Interim, Inc., PO Box 3222, Monterey, CA 93942. (831) 649-4522.