Administrative Assistant II - Psychiatric Services (Part Time-20 Hrs)

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JOB DESCRIPTION

The ideal candidate will assist the psychiatric services staff and clients with pharmacy needs/contacts, scheduling appointments, and communication with other medical providers; perform general program administrative duties. Including, but not limited to, compile, file, mail and maintain administrative and statistical data; including: monitor program census, complete expense report, and maintain general office files and office supplies. Have the ability to: ensure accuracy of medical records, collect and enter program data.

WHO WE ARE

Looking to make a difference? Our mission at Interim is to provide services and affordable housing in supporting members of our community with mental illness by building productive and satisfying lives in a world in which people with mental illness are able to live, work, learn and participate fully in the community. Join our team and instill hope in the community.

WHAT WE OFFER

An exceptional benefit package including; Medical/403(b) retirement plan. Competitive Vacation and Sick pay.

SALARY

Competitive compensation; Non-exempt; Regular Full Time; 20 hours/week; Eligible for overtime

REPORTS TO

Psychiatrist; Psychiatric Nurse Practitioner

QUALIFICATIONS

Required: High School Diploma. Knowledgeable in the medical field. Applicant should be dependable, well-organized and have excellent interpersonal skills; good written and oral communication skills. Two years’ clerical experience with Microsoft Word, Excel and Outlook required. 

Preferred: Associate’s Degree. 1 year of Medical Assistant experience preferred. Valid California driver's license; experience driving for a minimum of 2 years; auto in safe operating condition; auto liability insurance; good driving record; criminal record clearance; proof of authorization to work in the United States as required by Immigration and Reform Act of 1986.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under the supervision of the Psychiatrist or Psychiatric Nurse Practitioner, the Administrative Assistant II: Psychiatric Services will assist with the following duties:

  1. Performs general program administrate duties: Examples include, but are not limited to, compile, file mail and maintain administrative and statistical data; including: monitor program census, complete expense report, and maintain general office files and office supplies.
  2. Follow up all medications with pharmacies and address discrepancies between medication orders and pharmacy orders for specified programs.
  3. Manage the schedule prescribers that provide psychiatric services within agency programs.
  4. Collaborate with clinical staff to provide information to prescribers.
  5. Update clinicians, case coordinators, and families, and Board and Care operators, as needed, about most recent medication change.
  6. Attends and documents client’s appointments as requested by psychiatric services’ staff.
  7. Monitors medication records by constructing medical charts with latest medication list/changes to ensure accuracy and needs for refills of medication.
  8. Assist psychiatrists and clients during psychiatric appointments by providing (HR, BP, Wt, temp, oxygen saturation, BMI).
  9. Manages and monitors Tele-psychiatric platform appointments for psychiatrist and other staff.
  10. Greets clients in a welcoming manner, answers incoming calls, directs, or takes messages.
  11. Assists clients during psychiatric appointments , as needed.
  12. Educate clients about medications as per prescriptions   and help clients organize pill boxes.
  13. Actively promotes safety through the continuous monitoring of the environment and active engagement of clients to minimize unsafe situations and injuries.
  14. Collects and enters client data in electronic system (Avatar) as directed by prescriber.
  15. Retrieve medical records from hospitalizations and laboratory services.
  16. Provide program census data to supervisor and others designated by supervisor.
  17. Coordinate schedule with MCBH staff for regular and crisis psychiatric appointments.
  18. Create and monitor Quality Assurance  billing reports, such as appointment/medication notes, 72 hr. compliance, and Interim prescribers’ productivity and facility occupancy.
  19. Maintain master psychiatrists’ schedule/facility location, and psychiatric services manual.
  20. Ensure compliance with licensing and other regulations.
  21. Assists with basic medical related projects as needed.
  22. Types and dispatches general correspondence reports and evaluations. Dispatches and distributes fax messages and makes copies to keep on file.
  23. Develops forms, flyers, and marketing materials, updates and maintains current forms.
  24. Serves as back-up for other staff as assigned.
  25. Provides transportation for clients if requested.
  26. Record vital signs (body temperature, pulse rate, respiration rate, and blood pressure)
  27. Other duties as assigned.

PHYSICAL REQUIREMENTS

Ability to: operate a motor vehicle; climb stairs; read data on a computer screen; read documents being word-processed, etc.; answer phones and communicate with staff, residents and agency visitors; meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed. Capable of the following extended activities: standing, sitting, climbing stairs.

Capable of the following intermittent activities: lifting 25 pounds or more and bending in the performance of infrequently performed office duties.

Location: Administrative in Salinas, CA
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